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MICHAEL E. ENSMINGER
Bellevue, WA 98006
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mensming@ieee.org
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www.meesqa.com
PRODUCT DEVELOPMENT & QUALITY ASSURANCE
Highly accomplished leader with excellent experience
directing all aspects of software development, quality assurance and project
management organizations. Proven ability to build high performance teams and
develop individuals. Expertise in quality assurance and process improvement.
Demonstrated capability to lead teams to meet business objectives.
Core Competencies
Software Development • Quality Assurance • Project Management
Software and System Security • Professional Services • Patent Process
CMMI • Agile SDLC (Extreme Programming, Scrum, Feature Driven Development) • RUP
Offshore & Contractor Management
PROFESSIONAL EXPERIENCE
Vice President of Product Development and Web Operations
Conenza, Inc., Seattle, WA • 2008 to Present
Conenza’s enterprise-class corporate social networking solution offers a wide array of benefits. From
policy compliance, flexible permissions controls and enterprise systems integration to administrative tools
that give you direct control over your site content, and marketing strategies that engage the full range of
stakeholders, Conenza provides seasoned, best-practices expertise to make it easy for your company to
create a trusted online corporate and alumni community where connections, collaboration and business
opportunities thrive.
Director of Operations
SiteScout Corporation, Seattle, WA • 2007 to 2008
SiteScout Corporation provides a suite of applications that analyze web sites for malicious content and
provide the results to leading search engines, hosting services, and security companies.
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Key member of initial technical team, responsible for data center operations, software quality
assurance and other aspects of software development. Developed software development, quality
assurance, project management and operational processes.
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Built out production operations data center. Oversaw scaling from proof of concept service to
production levels (> 10M URLs analyzed per day).
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Developed 24 hour monitoring of both hardware and application performing over 1500 distinct checks
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Trademark and other intellectual property due diligence
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Orchestrate potential customer evaluations of service
Director, Product Development
Varolii Corporation, Seattle, WA • 2000 to 2007
Varolii Corporation (formerly PAR3 Communications / EnvoyWorldWide) provides customer
communication solutions. These interactive notification solutions meet the
needs of the entire enterprise, from collections and customer service to the
communication of unplanned events that threaten the continuity of business
operations. The scheduling and delivery portions are provided as a hosted
solution with client integration able to be done on the customer site or in a
hosted environment
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Key member of
initial development team, responsible for quality assurance and technical
writing organizations. Participated in tactical and strategic planning,
requirements definition, architecture and design. Defined and improved software
development, quality assurance and project management processes.
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Built QA and
technical writing from ground up to 34 FTE in 2007 spread across 2 development
facilities, 1 offshore facility and contractors. Supported development
organization that has grown to 80+ in 2007.
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Managed service
growth to average 4M+ notifications a day (75% voice)
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Technical due
diligence of acquisition targets. Oversaw convergence of QA and development
organizations after merger.
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Launched
offshore program. Led vendor selection process and initial project. Resulted in
expanding development capacity and capability to handle spikes in work load.
Added second team to develop test automation.
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Led patent
process. Defended patent claims in application process. Co-inventor of patent.
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Active
participant in development of security policies, third party and customer
security audits. Led corrective actions found in audits.
Director, Platform Technology
eSociety, Inc., Bellevue, WA • 1999 to 2000
eSociety partnered with trade and professional associations
to build online web communities and net marketplaces.
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Founding
employee. Built and led development, quality assurance, technical writing,
build and packaging teams. Defined software development and quality processes.
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Led project
management team for client specific implementations (professional services).
Shipped 2 of company's 4 client implementations, upgraded 1 and led technical
engagement for 4th customer
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Directed port
and generalization of legacy code base
Manager of Quality
Partes Corporation, Kirkland, WA • 1998 to 1999
Partes Corporation offered investors and financial analysts
timely corporate financial information based on SEC filings and processed with
web based and desktop software.
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Led all aspects
of corporate quality program. Developed software development and quality processes
and policies for company. DBAs reported into my organization. Worked closely with
operations team to scale services.
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Responsible for
quality and data availability for financial filings website which received
average 10M requests per month scaling to 4 time average volume on major filing
dates
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Coordinated
internal and external development of XML based data service whose initial
customer resulted in $1.2M/year revenue
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Increased data
completeness to 99.995% of electronic SEC filings (over 1.1M filings)
Quality Assurance Manager
Argo Data Resource Corp., Dallas, TX • 1994 to 1997
A nationally recognized leader in
providing technology-based solutions to the retail financial services industry.
ARGO customers include major banks, regional banks, community banks,
credit aggregators, as well as credit originators and processors.
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Brought in to
rebuild quality assurance organization after initial failed attempt to
introduce QA
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Reduced customer
support calls relative to non-implementation specific issues by an order of
magnitude
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Developed line
of quality services to be sold to clients including training, test design, test
management and test automation
Quality Assurance Engineer / Technical Program Manager
Adobe Systems Inc., Dallas, TX • 1993 to 1994
Originally Aldus Corporation, acquired by Adobe in 1994. The
Dallas engineering center supported the Aldus FreeHand, Aldus Persuasion and
Aldus PhotoStyler products.
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Aldus FreeHand - Technical program manager for this $45M/year product
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Aldus FreeHand - Managed technical relationship between Aldus Engineering & Aldus OEM
development supplier
Prior Positions include:
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Transitional Vice President - Displaytek Corporation (Addison, TX)
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Library Automation Consultant - St. Paul the Apostle School (Richardson, TX)
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Student Programmer - Lykes Brothers Steamship Co. (New Orleans, LA)
EDUCATION
University of Texas at Dallas - December 1997. M.S. in Computer Science
(Software Engineering Track)
Loyola University, New Orleans - May 1992. B.S. in Mathematics, Minor in Chemistry.
Presidential Scholar (University Honors Program)
PROFESSIONAL SOCIETIES
Senior Member, American Society for Quality (ASQ), Software Section Member,
ASQ Certified Software Quality Engineer (lapsed June 2005)
Member, IEEE, Computer Society Member
Professional Member, Association for Computing Machinery (ACM)
PATENT / PRESENTATIONS
Co-inventor of U.S. Patent #7,069,303 entitled "Method and System for Regulating the Dispatching of Messages for Requestors"
"Using XML for Test Case Definition, Storage and Presentation", 2002 Pacific Northwest Software Quality Conference, October 2002
"Walk and Stagger Through Review Process", Quality Week 2001, May 2001
"Hierarchical Organization of Test Cases", 16th Annual Pacific Northwest Software Quality Conference
joint with 8th International Conference on Software Quality, October 1998
TECHNICAL SKILLS
Platforms
: Windows (all current versions), Solaris, Linux
Languages & Technologies
: Java (J2SE), J2EE, C++, Perl, Telephony, Text to Speech (TTS), VoiceXML, Automated Speech Recognition (ASR),
Data Warehousing, ETL, Java Applets, Shell Scripting
Web / Application Servers
: IIS, Apache, Tomcat, JBoss, WebLogic
Tools
: Ant, Maven, JUnit, Canoo WebTest, CVS, Subversion, Bugzilla, Jira, Confluence, Sharepoint, Eclipse, Hibernate
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